The Center for Creative Leadership (CCL) has a three-step process for effective feedback called the Situation-Behavior-Impact model. As they state, “SBI provides a structure that helps keep your feedback focused and relevant, and increases the likelihood it will be received in a clear, non-defensive manner by the recipient.” For more information on mindmapping, go to my blog: http://mindmapblog.com
You are exploring of the "The SBI Model: Giving Effective Feedback " map by cbrown available for free download at www.biggerplate.com - the free map sharing resource.
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