Performance System Factors - Effective Performance Management

Robert Brinkerhoff, author and world-renowned expert in training effectiveness and evaluation, in his book “High Impact Learning: Strategies for Leveraging Business Results from Training”, points out that the levers for effective performance at work depend on seven factors: 1) Direction, 2) Personal Capacity, 3) Motivators, 4) Work Design, 5) Information, 6) Performance Feedback, and 7) Resources. This mindmap details the key components associated with these factors.

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