The SBI Model: Giving Effective Feedback: MindManager mind map temp...

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19,830

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cbrown (PRO, 111 mind maps)

MindManager Map added Wed, Jun 25, 2008
via web

The Center for Creative Leadership (CCL) has a three-step process for effective feedback called the Situation-Behavior-Impact model. As they state, “SBI provides a structure that helps keep your feedback focused and relevant, and increases the likelihood it will be received in a clear, non-defensive manner by the recipient.”

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Category: Library > Parent > Child

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The SBI Model: Giving Effective Feedback

The SBI Model: Giving Effective Feedback

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