Search the Biggerplate mind map library

Use this template as a general review of your customer to help you understand how they are using your product and how customer service can be improved…

mindgenius 24 February 2013

6335

128

100% match

MindGenius Map

Customers apparently perceive 5 factors in relation to quality of service. These are factors that need to be accounted for in order to effectively man…

LiamHughes 08 February 2012

13603

170

43% match

Xmind Map

A simple template for getting a deep understanding of customers’ need, establishing priorities and actions, then monitoring progress using a mind map

graham 03 December 2015

6745

333

43% match

iThoughts Map

Disney Compass Tool for Customer Service

tfahmy666 25 April 2016

5136

42% match

iMindMap Map

Ensure you meet customer expectations with this Service Delivery Project work breakdown structure.

mindgenius 12 March 2018

2153

42% match

MindGenius Map

This is a summary of an article by Robert Moment a customer service consultant

tfahmy666 24 July 2013

4767

155

42% match

iMindMap Map

10 tips on how to get your money back for poor customer service and defective products.

jimlauria 22 December 2013

3028

42% match

MindManager Map

Summary of an article by John Tschohl, the internationally recognized service strategist

tfahmy666 18 May 2014

3444

41% match

iMindMap Map

This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow

tfahmy666 11 April 2014

7843

39% match

iMindMap Map

This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…

tfahmy666 16 January 2013

9626

135

39% match

iMindMap Map

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to ma…

rbonnard 13 August 2013

4516

228

38% match

MindManager Map

This is a summary of article "Apple's Five Steps of Customer Service" by Myra Golden

tfahmy666 25 February 2013

6693

37% match

iMindMap Map

Join experienced PMP John Rogers (Prismatics Consulting Services) for an introduction to business modelling and strategy through the use of mind mappi…

John Rogers 21 September 2017

100% match

Colin will share how he is using mind maps to develop, build and maintain relationships over long periods (up to 3 years) with major global organisati…

Colin Murphy 11 February 2020

100% match

Robert "Bob" Bogucki shares how he uses MindMeister to gain a comprehensive view of client IT Ecosystems before beginning digital transformation proje…

Robert Bogucki 23 February 2024

100% match

Research by Bain & Company has shown that increasing customer retention rates by 5% increases profits by 25% to 95%. A Rain Group survey found an aver…

Warwick Brown 29 October 2019

96% match

In this webinar, author Jamie Nast will discuss how mind mapping enabled her in writing her book Idea Mapping (How to Access Your Hidden Brain Power, …

Jamie Nast 17 November 2020

87% match

Yogin Sabnis will discuss how mind maps helped him to simplify and explain financial planning concepts in his book "Financial Planning, Money Maps and…

Yogin Sabnis 17 November 2020

87% match

What if you could get more than 50% of your clients through referrals? Dimitris will share the basic principles of referral marketing, and how to use …

Dimitris Bronowski 18 September 2018

73% match

Join Biggerplate Founder Liam Hughes as he explores the ways in which mind maps can help businesses to better consider (and cater for) their different…

Liam Hughes 07 June 2017

73% match

This webinar will explore the benefits of mind mapping in sales prospecting from ideation to customer access, showing the streamlining and efficiency…

Tony Hackett 10 October 2017

73% match

In this session Liam will explore a practical set of reusable mind map templates to support essential marketing activities, including campaign and con…

Liam Hughes 27 May 2022

73% match

Stuart shares methods for using mind mapping and other visual thinking approaches as part of a comprehensive approach for sales and account management…

Stuart Miller 27 May 2022

73% match

Kenny Elphick is a veteran of both sales and mind mapping. In this session, he will share real world examples of how he has applied mind mapping to sa…

Kenny Elphick 27 May 2022

73% match