Search results (1,670)

Mind Maps

All you need to know about Twitter and how it can help your business
imindq 25 July 2013
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iMindQ Map
Customers apparently perceive 5 factors in relation to quality of service. These are factors that need to be accounted for in order to effectively man…
liamhughes 08 February 2012
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XMind Map
A simple template for getting a deep understanding of customers’ need, establishing priorities and actions, then monitoring progress using a mind map
graham 03 December 2015
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iThoughts Map
This is a summary of an article by Robert Moment a customer service consultant
tfahmy666 24 July 2013
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iMindMap Map
10 tips on how to get your money back for poor customer service and defective products.
jimlauria 22 December 2013
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MindManager Map
Ensure you meet customer expectations with this Service Delivery Project work breakdown structure.
mindgenius 12 March 2018
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MindGenius Map
Disney Compass Tool for Customer Service
tfahmy666 25 April 2016
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iMindMap Map
Summary of an article by John Tschohl, the internationally recognized service strategist
tfahmy666 18 May 2014
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iMindMap Map
This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…
tfahmy666 16 January 2013
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iMindMap Map
This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow
tfahmy666 11 April 2014
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iMindMap Map
To be used by the Account manager, this template can be used to map out a customer account to help develop the best solution to fit the customer’s nee…
mindgenius 26 February 2013
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MindGenius Map
Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to ma…
rbonnard 13 August 2013
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MindManager Map

Webinars

This webinar will explore the benefits of mind mapping in sales prospecting from ideation to customer access, showing the streamlining and efficiency…
Tony Hackett 10 October 2017
100% match
Join Biggerplate Founder Liam Hughes as he explores the ways in which mind maps can help businesses to better consider (and cater for) their different…
Liam Hughes 07 June 2017
91% match
Join experienced PMP John Rogers (Prismatics Consulting Services) for an introduction to business modelling and strategy through the use of mind mappi…
John Rogers 21 September 2017
82% match
Colin will share how he is using mind maps to develop, build and maintain relationships over long periods (up to 3 years) with major global organisati…
Colin Murphy 11 February 2020
82% match
Research by Bain & Company has shown that increasing customer retention rates by 5% increases profits by 25% to 95%. A Rain Group survey found an aver…
Warwick Brown 29 October 2019
82% match
What if you could get more than 50% of your clients through referrals? Dimitris will share the basic principles of referral marketing, and how to use …
Dimitris Bronowski 18 September 2018
62% match
In this webinar Kranthi will illustrate how mind mapping can enable team alignment,and foster collaboration. He will explore how to use mapping for pr…
Kranthi Kiran 11 May 2021
36% match
Successful leaders of the world (irrespective of their fields) have been found to have a common quality that differentiates them from others, it is a …
Dr Subra Mukherjee 23 March 2021
27% match
How can you use Mind Maps when creating a story for a presentation, a video or even an infographic? In this webinar, Nicky Meijer (GriDD) shares a suc…
Nicky Meijer 15 November 2018
27% match
In this PRO webinar, Adam Sicinski shows you how to use mind mapping software as a brainstorming and organization tool that will help accelerate your …
Adam Sicinski 20 November 2017
27% match
Experienced Project Manager Jim Franklin (CB&I) shares methods to improve project planning with mind maps.
Jim Franklin 21 February 2017
27% match
Join experienced software tester Prashant Hegde to learn how to draw effective mindmaps using best practices, and how to overcome challenges with tra…
Prashant Hegde 23 August 2017
11% match
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Upcoming Webinars:

Goal Setting Foundations: The Rearview Review
Goal Setting Foundations: The Rearview Review
Setting goals for a new year can be exciting and energising, but often we jump into goal setting wit…
Speaker: Liam Hughes
Date 09 December 2021
Dreams, Goals, Commitments: Mind Maps for Aligned & Actionable Goals
Dreams, Goals, Commitments: Mind Maps for Aligned & Actionable Goals
Do you feel like the goals you set often don’t align with your true personal and professional aspira…
Speaker: Hilary Grosskopf
Date 09 December 2021
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