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Updated mind map after having read the article on Peter Senge

etelfer 17 July 2013

3111

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XMind Map

This is a summary of an article by Robert Moment a customer service consultant

tfahmy666 24 July 2013

4437

153

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iMindMap Map

This is a summary of HBR Article by by Christine M. Riordan on Empathic Listening

tfahmy666 12 February 2014

5021

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iMindMap Map

This is a summary of McKinsey's article by Marvin Bower

tfahmy666 25 March 2014

3183

61

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iMindMap Map

Summary of an article by John Tschohl, the internationally recognized service strategist

tfahmy666 18 May 2014

3160

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iMindMap Map

Resume d'un article de Saqib Sherazi

tfahmy666 21 October 2014

2431

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iMindMap Map

Summary of an article by EuroMonitor International

tfahmy666 31 October 2014

8323

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iMindMap Map

summary of HBR article by Vineet Nayar

tfahmy666 10 December 2014

2873

44

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iMindMap Map

This is a summary of article about how psychologically we perceive time

tfahmy666 07 August 2012

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iMindMap Map

This is a summary of HBR article about reasons why winners keep winning

tfahmy666 07 August 2012

4137

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iMindMap Map

This is a summary of HBR article on the new skills that sales people should have

tfahmy666 08 August 2012

4599

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iMindMap Map

This is a summary of HBR article about why winners keep winning

tfahmy666 08 August 2012

2750

90

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iMindMap Map

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