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Before establishing a Quality Management System capable of being certified to an international standard such as ISO 9001:2008, it is vitally important…

Commander1 25 June 2011

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iMindMap Map

I'm pleased to post a Mindmanager mind map of Anne Janzer's Subscription Marketing's 3rd Edition. Anne Janzer is known for the clarity of …

Roger_C_Parker 01 February 2020

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MindManager Map

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to ma…

rbonnard 13 August 2013

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MindManager Map

A simple template for getting a deep understanding of customers’ need, establishing priorities and actions, then monitoring progress using a mind map

graham 03 December 2015

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iThoughts Map

Use this SimpleMind template mind map to think in depth about your customers from various perspectives, then align your business activities up to the …

biggerplate 15 August 2018

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SimpleMind Map

This mind map template helps you and your team to step into the shoes of your customer, and brainstorm how they may be thinking, feeling, and acting. …

biggerplate 01 March 2021

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Inspiration Map

Use this XMind template to help you and your team step into the shoes of your customer, and brainstorm how they may be thinking, feeling, and acting. …

biggerplate 28 April 2022

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Xmind Map

Summary of an article by John Tschohl, the internationally recognized service strategist

tfahmy666 18 May 2014

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iMindMap Map

This iThoughts template helps you and your team to step into the shoes of your customer, and brainstorm how they may be thinking, feeling, and acting.…

biggerplate 28 April 2022

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iThoughts Map

This MindManager template helps you and your team to step into the shoes of your customer, and brainstorm how they may be thinking, feeling, and actin…

LiamHughes 29 November 2021

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MindManager Map

This is a model of a Relationship WealthMap™. I've used cartoon images to protect the innocent! The length of each branch represents the current…

Entertrainer 05 July 2014

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iMindMap Map

This MindNode template helps you and your team to step into the shoes of your customer, and brainstorm how they may be thinking, feeling, and acting. …

graham 29 November 2021

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MindNode Map

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