Search the Biggerplate mind map library

This iMindMap template helps you and your team to step into the shoes of your customer, and brainstorm how they may be thinking, feeling, and acting. …

biggerplate 28 July 2023

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iMindMap Map

1-Page plan to navigating your CX transformation journey https://www.amazon.com/dp/B0CMTQLCBN

ToniKrasnic 15 December 2023

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MindMeister Map

Use this mind map template to think about the important attributes of your different customer types, and explore ways to improve your propositions for…

LiamHughes 08 June 2017

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MindMeister Map

To be used by the Account manager, this template can be used to map out a customer account to help develop the best solution to fit the customer’s nee…

mindgenius 26 February 2013

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MindGenius Map

This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…

tfahmy666 16 January 2013

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iMindMap Map

Customers apparently perceive 5 factors in relation to quality of service. These are factors that need to be accounted for in order to effectively man…

LiamHughes 08 February 2012

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Xmind Map

This mindmap is based on analysis of over 700 unique B2B purchases doen by Harvard Business Review , it shows the seven distinct customer contact prof…

tfahmy666 24 July 2012

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iMindMap Map

This is a summary of an article by Robert Moment a customer service consultant

tfahmy666 24 July 2013

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iMindMap Map

This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow

tfahmy666 11 April 2014

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iMindMap Map

An overview of POINTS Tool to Prepare for Customer Meeting. Tool was invented by consultancy firm Mercuri Internation

tfahmy666 05 July 2014

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iMindMap Map

This MindGenius mind map template provides a starting point to help with customer profiling processes. Build out the map by considering and capturing …

mindgenius 24 December 2014

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MindGenius Map

This is an example of a template mind map that you could use to manage your client/key account activities using SimpleMind.

biggerplate 15 August 2018

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SimpleMind Map

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