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This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow

tfahmy666 11 April 2014

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iMindMap Map

Customers apparently perceive 5 factors in relation to quality of service. These are factors that need to be accounted for in order to effectively man…

LiamHughes 08 February 2012

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Xmind Map

This mindmap is based on analysis of over 700 unique B2B purchases doen by Harvard Business Review , it shows the seven distinct customer contact prof…

tfahmy666 24 July 2012

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iMindMap Map

A step by step guide for engaging in a high quality dialogue with a customer (using a mind map template) to understand their perspectives and needs th…

graham 02 November 2015

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Xmind Map

An overview of POINTS Tool to Prepare for Customer Meeting. Tool was invented by consultancy firm Mercuri Internation

tfahmy666 05 July 2014

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iMindMap Map

This MindGenius mind map template provides a starting point to help with customer profiling processes. Build out the map by considering and capturing …

mindgenius 24 December 2014

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MindGenius Map

this is the new model of marketing mix.

tarvirdizadeh 05 March 2015

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Xmind Map

Use this MindMeister template as the starting point to build out your understanding of a prospective or new customer. Mind maps are a fantastic way to…

biggerplate 28 December 2023

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MindMeister Map

This MindMapper template helps you and your team to step into the shoes of your customer, and brainstorm how they may be thinking, feeling, and acting…

LiamHughes 02 November 2023

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MindMapper Map

Defining customer personas is an important step for anyone involved in business, marketing, product development, or customer services. With Mind Mappi…

SUBRAMKR 22 September 2023

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Xmind Map

Mind Map representation of an article written by Danny Iny titled THE PASSION - PROBLEM SOLUTION. It is insightful as it is practical and will be …

abdumabello 08 May 2020

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iMindMap Map

This is an example of a template mind map that you could use to manage your client/key account activities using SimpleMind.

biggerplate 15 August 2018

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SimpleMind Map

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