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Mind Maps

All you need to know about Twitter and how it can help your business
imindq 25 July 2013
1971
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iMindQ Map
Customers apparently perceive 5 factors in relation to quality of service. These are factors that need to be accounted for in order to effectively man…
liamhughes 08 February 2012
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XMind Map
A simple template for getting a deep understanding of customers’ need, establishing priorities and actions, then monitoring progress using a mind map
graham 03 December 2015
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iThoughts Map
10 tips on how to get your money back for poor customer service and defective products.
jimlauria 22 December 2013
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MindManager Map
This is a summary of an article by Robert Moment a customer service consultant
tfahmy666 24 July 2013
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iMindMap Map
Ensure you meet customer expectations with this Service Delivery Project work breakdown structure.
mindgenius 12 March 2018
1128
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MindGenius Map
Disney Compass Tool for Customer Service
tfahmy666 25 April 2016
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iMindMap Map
Summary of an article by John Tschohl, the internationally recognized service strategist
tfahmy666 18 May 2014
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iMindMap Map
This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…
tfahmy666 16 January 2013
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iMindMap Map
This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow
tfahmy666 11 April 2014
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iMindMap Map
To be used by the Account manager, this template can be used to map out a customer account to help develop the best solution to fit the customer’s nee…
mindgenius 26 February 2013
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MindGenius Map
Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to ma…
rbonnard 13 August 2013
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MindManager Map

Webinars

Join this PRO software session with Biggerplate Founder Liam Hughes to learn how MindMeister can help you conduct effective strategic analysis, and d…
Liam Hughes 28 April 2020
6% match
Join this PRO software session with Biggerplate Founder Liam Hughes to learn how MindManager can help you conduct effective strategic analysis, and de…
Liam Hughes 19 May 2020
6% match
Join this live software session with Biggerplate Founder Liam Hughes to learn a step by step approach to building a Personal Organiser mind map 'dashb…
Liam Hughes 15 July 2020
6% match
In this webinar Toyer Mamoojee will share how he uses Mind Maps in the Software Development world. Software Testing is crucial in establishing a high …
Toyer Mamoojee 31 July 2018
6% match
Managing and sharing knowledge in the corporate and media arenas is a substantial challenge. Jürgen will share how to capture and manage knowledge for…
Jürgen Scheurer 09 February 2021
6% match
Strategic communication consists of different phases that have to be planned professionally. Mind mapping helps public relations experts and communica…
Jürgen Scheurer 11 August 2020
6% match
To develop an effective marketing strategy you will need to get from a broad vision to the everyday marketing activities. Thomas will show you how usi…
Thomas Dori 29 September 2020
6% match
In this Biggerplate PRO webinar, Danny Forest will show his 3 favourite ways that mind mapping helps with writing! Danny will show how he uses mind ma…
Danny Forest 17 November 2020
6% match
In this webinar Yasir will explore risk management planning, risk identification, qualitative and quantitative risk analysis (using Monte Carlo simula…
Yasir Masood 04 May 2020
6% match
This webinar will cover the nature of value creating, strategic, resources of an organization and how they can be identified and leveraged to form th…
Mikko Arevuo 25 February 2020
6% match
In our first PRO webinar of 2020, Biggerplate Founder Liam Hughes will share his approach for goal setting for the year ahead! This simple approach ca…
Liam Hughes 08 January 2020
6% match
Spoken Arabic is very different from the written language (unlike many other languages). Juliana will share how she trains English speaking people in …
Juliana Khalil 06 April 2020
6% match
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Upcoming Webinars:

Goal Setting Foundations: The Rearview Review
Goal Setting Foundations: The Rearview Review
Setting goals for a new year can be exciting and energising, but often we jump into goal setting wit…
Speaker: Liam Hughes
Date 09 December 2021
Dreams, Goals, Commitments: Mind Maps for Aligned & Actionable Goals
Dreams, Goals, Commitments: Mind Maps for Aligned & Actionable Goals
Do you feel like the goals you set often don’t align with your true personal and professional aspira…
Speaker: Hilary Grosskopf
Date 09 December 2021
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