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This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow

tfahmy666 11 April 2014

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This mind map is an aide memoire for those teaching children in the classroom. Some of the ideas were taken from the autobiography of Dame Marie Stubb…

richtwf 21 September 2014

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Vietnamese & English

Kalendar 17 September 2014

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