Biggerplate Consulting

1. Map the System

Our goal in this phase is to identify existing areas in your business where mind mapping tools and techniques may provide the most value. We identify these by working with key team members to map out an overview of your current business activities, including any particular problem areas, and/or significant opportunities.

What are we looking for?

We're looking for existing activities in the business that may benefit from better information management, improved collaboration, and/or creative and critical thinking. We're looking for areas where a macro and micro view are needed in order to be effective, as well as customer-facing activities that might benefit from more consultative approaches. Finally, we're looking for repeatable processes that may feel cumbersome or overwhelming, where people take shortcuts or fall into a box-ticking, form-filling mindset.

These areas are likely to be the most relevant places to implement mind mapping techniques, and hence will become the focus of the next phase.

2. Template Development

Having identified the most relevant activities within your business, we will then work with you to develop custom mind map templates to reflect your existing approaches, and provide accompanying guidance documents (a 'Playbook') for each of the identified activities, showing how to use mind mapping in each specific context.

The goal here is to closely align our mind map templates with your existing processes and activities, so that it is easier for people to experiment with mind mapping via a process or activity that feels familiar. This is NOT about process re-design, but rather integrating a robust mind mapping technique into the existing activity via simple templates and practical guidance.

3. Implementation Support

Once all templates and guidance documentation has been provided, we then work with you and your team to ensure successful implementation. This is achieved through training and coaching (which can be delivered in-person or virtually), as well as via additional resources delivered via Biggerplate website (such as relevant webinars, tutorials, and accompanying mind maps).

The goal in this phase is to provide people with low-risk opportunities to experiment with the mind mapping templates and techniques, to build both confidence and competence in using the techniques regularly in the future.