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Mapping van organisatieprocessen is relatief eenvoudig en levert efficiënter werken en commitment van medewerkers op. Deze 10 regels zijn van bel…

HansTerhurne06 December 2011

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The 15 Commitments of Conscious Leadership: A New Paradigm for Sustainable Success by Jim Dethmer, Diana Chapman, Kaley Klemp.

yohan05 October 2018

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The Six Core Therapeutic Processes of ACT (Acceptance & Commitment Therapy) from ACT made simple by Russ Harris.

yohan15 May 2019

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A step by step guide for engaging in a high quality dialogue with a customer (using a mind map template) to understand their perspectives and needs th…

graham02 November 2015

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Use this mind map template to think about the important attributes of your different customer types, and explore ways to improve your propositions for…

LiamHughes08 June 2017

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Use this SimpleMind template mind map to think in depth about your customers from various perspectives, then align your business activities up to the …

biggerplate15 August 2018

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To be used by the Account manager, this template can be used to map out a customer account to help develop the best solution to fit the customer’s nee…

mindgenius26 February 2013

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This is a summary of an article by Robert Moment a customer service consultant

tfahmy66624 July 2013

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The mind map displays essential steps of customer survey project.

CyberJulia14 January 2013

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10 tips on how to get your money back for poor customer service and defective products.

jimlauria22 December 2013

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