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Defining customer personas is an important step for anyone involved in business, marketing, product development, or customer services. With Mind Mappi…

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Use this mind map template to think about the important attributes of your different customer types, and explore ways to improve your propositions for…

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Use this SimpleMind template mind map to think in depth about your customers from various perspectives, then align your business activities up to the …

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To be used by the Account manager, this template can be used to map out a customer account to help develop the best solution to fit the customer’s nee…

mindgenius26 February 2013

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This diagram shows the New Product Development process used by lean companies. Like every thing lean, the NPD process is almost the opposite of tradit…

BMaskell01 March 2016

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This map shows the New Product Development process used by lean companies. Like every thing lean, the NPD process is almost the opposite of traditiona…

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This diagram shows the New Product Development process used by lean companies. Like every thing lean, the NPD process is almost the opposite of tradit…

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This is the first step in simplifying how I structure my time to remain focused on 'what matter most' to drive great results for my business, …

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Disney Compass Tool for Customer Service

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