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Mind map notes of presentation made by Juney Ham (former head of online marketing at AirBnB) at San Francisco Agile Marketing meetup in San Francisco …

LiamHughes21 May 2013

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Csmiller8910 March 2017

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Csmiller8910 March 2017

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Example of client values and how you can segment values from big to smaller

scottabradley18 May 2016

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Use this mind map template to think about the important attributes of your different customer types, and explore ways to improve your propositions for…

LiamHughes08 June 2017

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Use this SimpleMind template mind map to think in depth about your customers from various perspectives, then align your business activities up to the …

biggerplate15 August 2018

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To be used by the Account manager, this template can be used to map out a customer account to help develop the best solution to fit the customer’s nee…

mindgenius26 February 2013

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10 tips on how to get your money back for poor customer service and defective products.

jimlauria22 December 2013

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Outline of a customer prorgram managment office

eduarddalm25 August 2014

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Customer intamacy versus Operational excellence

wmvvuure01 June 2015

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