5203

6

This is a summary of an article by Robert Moment a customer service consultant

tfahmy66624 July 2013

Map

3327

3

10 tips on how to get your money back for poor customer service and defective products.

jimlauria22 December 2013

Map

5695

1

Disney Compass Tool for Customer Service

tfahmy66625 April 2016

Map

7156

1

This is a summary of article "Apple's Five Steps of Customer Service" by Myra Golden

tfahmy66625 February 2013

Map

6890

0

Use this template as a general review of your customer to help you understand how they are using your product and how customer service can be improved…

mindgenius24 February 2013

Map

610

0

Defining customer personas is an important step for anyone involved in business, marketing, product development, or customer services. With Mind Mappi…

SUBRAMKR22 September 2023

Map

2785

0

Jim Lauria recently used Mind Mapping or (Idea Mapping) to help him publish an eBook titled How to Get Your Money Back From Big Companies – a guide to…

JamieNast14 February 2014

Map

3946

1

This was my very first mind map presentation in 2011. I developed it to initiate repositioning our customer service; my audience included the Zonal Di…

abdumabello18 September 2015

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2514

0

Ensure you meet customer expectations with this Service Delivery Project work breakdown structure.

mindgenius12 March 2018

Map

4963

4

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to ma…

rbonnard13 August 2013

Map

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