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POLITE: Prevention is better than a cure, using sensible actions in difficult situations
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This map has been developed as part of a training programme for staff who often work on their own with potentially difficult clients. This map forms t…
tim.fulford10 May 2011
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Anglais 6ème: be polite...
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Anglais 6ème: fiche de vocabulaire sur les formules de politesse
Anne_Baudouin08 June 2013
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