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Mind Mapping for Customer Retention
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Research by Bain & Company has shown that increasing customer retention rates by 5% increases profits by 25% to 95%. A Rain Group survey found an aver…
biggerplate2019-10-29
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Information Mapping in Projects
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In this wide ranging interview Richard (Rick) Belanger (Dianous) explores the applications of mapping tools to handle information complexity through t…
biggerplate2024-02-13
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