Jeroen Grit, a UX and usability consultant, demonstrates how mind maps can efficiently collect, organize, and analyze stakeholder feedback in workshops and interviews. He opens with a real-world challenge: managing divergent requirements from stakeholders in digital product design. Across project ...
Jeroen Grit, a UX and usability consultant, demonstrates how mind maps can efficiently collect, organize, and analyze stakeholder feedback in workshops and interviews. He opens with a real-world challenge: managing divergent requirements from stakeholders in digital product design. Across project phases—from planning to synthesis—mind maps offer clarity and structure.
Key takeaways:
Real-time synthesis: As stakeholders voice ideas, Jeroen captures them immediately in a shared mind map. This visual grouping sparks in-the-moment discussion and convergence.
Branching by theme: Inputs are clustered under topic-based branches. This helps identify patterns and conflicting priorities.
Collapsible structure: After the session, the map can be collapsed to surface overarching insights, or expanded to explore details.
Iterative refinement: The map evolves through multiple rounds—adding data from interviews, then validating with stakeholders in follow-up sessions.
Action mapping: He links insights to concrete actions, tagging nodes with decisions like “research needed,” “defer,” or assigning responsibilities.
Tool flexibility: Jeroen shows examples in Mindomo, though hand-drawn maps work too.
The process allows teams to co-create sense from complexity, align on scope, and turn disparate inputs into a structured project roadmap.
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