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This is a summary of article "Apple's Five Steps of Customer Service" by Myra Golden

tfahmy666 25 February 2013

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This is summary of HBR article about how to measure an ad's creativity

tfahmy666 10 March 2013

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this is an overview of the ideas of the Greek philosopher Protagoras (490-420 BC)

tfahmy666 02 December 2013

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This is a summary of HBR article

tfahmy666 12 May 2013

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this is a summary of the benefits of EQ

tfahmy666 26 April 2013

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this an is overview of the main challenges that face a manager

tfahmy666 05 December 2012

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This is a summary of HBR article about Five of Steve Jobs's Biggest Mistakes

tfahmy666 22 January 2013

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Summary of an article by McKinsey on Building Blocks of Strategy

tfahmy666 05 December 2013

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Decision Making Biases

tfahmy666 27 December 2016

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The Vroom-Yetton model is designed to help you to identify the best decision-making approach and leadership style to take, based on your current situa…

tfahmy666 27 December 2016

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Ancient Egypt Timeline

tfahmy666 10 January 2017

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This is a summary of HBR article on what RIM needs to do to save the Blackberry

tfahmy666 08 July 2012

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