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overview

tfahmy666 13 March 2015

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An overview of Brain's Left -Right Hemispheres as described by Daniel Pink in his book "A Whole New Mind"

tfahmy666 14 June 2014

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This is a summary of innovations lessons learned from skydiver Felix Baumgartner

tfahmy666 11 November 2012

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This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow

tfahmy666 11 April 2014

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Overview of the 7Cs of communication

tfahmy666 11 September 2014

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In his book "Contagious Why Things Catch On" Jonah Berger breaks down the studies into six STEPPS of contagiousness: social currency, trigge…

tfahmy666 22 April 2014

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Learn the Three Questions professionals must ask themselves if they want to start managing their careers rather than keep on taking "one job in a…

tfahmy666 21 January 2015

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overview of different types of segmentation

tfahmy666 04 December 2014

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This is a summary of an article posted by educational psychologist Kyung Hee Kim, that explains the he recent decrease in creativity in American child…

tfahmy666 15 January 2013

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This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…

tfahmy666 16 January 2013

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Mind Map guide for how to Pitch Your Positioning Statement (CRABS tool) in an effective way

tfahmy666 08 May 2014

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Summary of an article by John Tschohl, the internationally recognized service strategist

tfahmy666 18 May 2014

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Mind Maps

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