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overview of industry forces that impact a business model

tfahmy666 23 September 2014

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This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow

tfahmy666 11 April 2014

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iMindMap Map

Summary of an article by John Tschohl, the internationally recognized service strategist

tfahmy666 18 May 2014

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This is a summary of an article from TrendWatching about why consumvers turn to CLEAN SLATE BRANDS which often have ‘new’ business values - such as hi…

tfahmy666 10 April 2013

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iMindMap Map

overview of different types of segmentation

tfahmy666 04 December 2014

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In his book "Contagious Why Things Catch On" Jonah Berger breaks down the studies into six STEPPS of contagiousness: social currency, trigge…

tfahmy666 22 April 2014

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Mind Map guide for how to Pitch Your Positioning Statement (CRABS tool) in an effective way

tfahmy666 08 May 2014

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An overview of Lean Seven Types of Waste

tfahmy666 30 August 2013

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This is an overview of Nokia history and the reasons that led to its collapse

tfahmy666 09 September 2013

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Summary of INSEAD article on Innovation Drivers at 3M

tfahmy666 05 December 2013

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summary of Simon Sinek talk on TED about Golden Circle concept. The Golden Circle is an idea, an alternative perspective, that explains why some peopl…

tfahmy666 28 July 2012

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This is a summary of HBR article about leadership lessons of Jeff Bezoz - CEO Amazon

tfahmy666 28 July 2012

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