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This is summary of Strategy+Business article by Navi Radjou & Jaideep Prabhu ”frugal innovation” or “constrain-based innovation” is not just a ma…

tfahmy666 06 November 2015

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A buyer’s experience can usually be broken into a cycle of six stages, running more or less sequentially from purchase to dis- posal

tfahmy666 02 December 2015

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Disney Compass Tool for Customer Service

tfahmy666 25 April 2016

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Ancient Egypt Timeline

tfahmy666 10 January 2017

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summary of article by Jeroen De Flander

tfahmy666 21 March 2017

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taken from strategy+business article BY THOMAS A. STEWART AND PATRICIA O’CONNELL

tfahmy666 21 June 2017

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Decision Making Biases

tfahmy666 27 December 2016

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The Vroom-Yetton model is designed to help you to identify the best decision-making approach and leadership style to take, based on your current situa…

tfahmy666 27 December 2016

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This mind map gives an overview of Porter's 5 forces. For each force, it shows what are the sources of power and what can be done to reduce that force

tfahmy666 26 September 2012

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This is a summary of article "Apple's Five Steps of Customer Service" by Myra Golden

tfahmy666 25 February 2013

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This is an overview of the health benefits of bananas...so make sure to eat bananas!!

tfahmy666 12 February 2013

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This is a summary of INSEAD article about what star performers are like

tfahmy666 07 October 2012

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Mind Maps

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