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This is a summary of article "Apple's Five Steps of Customer Service" by Myra Golden

tfahmy666 25 February 2013

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This is a summary of the vision of China's new prime minister, Li Keqiang

tfahmy666 18 March 2013

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Summary of Youtube vidoes

tfahmy666 28 March 2015

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summary of an article by Liza Ryan

tfahmy666 17 April 2015

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taken from strategy+business article BY THOMAS A. STEWART AND PATRICIA O’CONNELL

tfahmy666 21 June 2017

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This is a summary of HBR article on what RIM needs to do to save the Blackberry

tfahmy666 08 July 2012

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This is an overview of Mintzberg’s Managerial Roles

tfahmy666 09 October 2012

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This is a summary of HBR article about reasons why winners keep winning

tfahmy666 07 August 2012

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This mind map is a summary of the book Plan B How to Hatch a Second Plan That's Always Better Than Your First by David Kord Murray which talks about t…

tfahmy666 20 September 2012

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This mind map summarizes the book "The Orange Revolution: How One Great Team Can Transform an Entire Organization" by Adrian Gostick and Che…

tfahmy666 26 September 2012

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This is a summary of INSEAD article about what star performers are like

tfahmy666 07 October 2012

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This is a summary of HBR article about why winners keep winning

tfahmy666 08 August 2012

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