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This is a summary of article "Apple's Five Steps of Customer Service" by Myra Golden

tfahmy666 25 February 2013

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This is a summary of HBR article about Five of Steve Jobs's Biggest Mistakes

tfahmy666 22 January 2013

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This is a summary of INSEAD article about what star performers are like

tfahmy666 07 October 2012

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This is an overview of Mintzberg’s Managerial Roles

tfahmy666 09 October 2012

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This mind map gives an overview of Porter's 5 forces. For each force, it shows what are the sources of power and what can be done to reduce that force

tfahmy666 26 September 2012

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This mind map summarizes the book "The Orange Revolution: How One Great Team Can Transform an Entire Organization" by Adrian Gostick and Che…

tfahmy666 26 September 2012

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This is a summary of the vision of China's new prime minister, Li Keqiang

tfahmy666 18 March 2013

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Summary of UCBerkeley lecture on Supply & Demand

tfahmy666 25 March 2013

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Summary of UCBerkeley lecture on Supply & Demand

tfahmy666 25 March 2013

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This is summary of HBR article about how to measure an ad's creativity

tfahmy666 10 March 2013

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Summary of UCBerkeley lecture on Supply & Demand

tfahmy666 25 March 2013

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This article describes main reasons why most acquisitions fail

tfahmy666 01 September 2012

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