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This is a summary of article "Apple's Five Steps of Customer Service" by Myra Golden

tfahmy666 25 February 2013

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This is a summary of HBR article about why winners keep winning

tfahmy666 08 August 2012

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this is an overview of the EUROPEAN STABILITY MECHANISM (ESM)

tfahmy666 09 July 2012

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This is a summary of HBR article about reasons why winners keep winning

tfahmy666 07 August 2012

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This is a summary of Simon Sinek presentation in TED in which he explains Golden Circle concept. The Golden Circle is an idea, an alternative perspect…

tfahmy666 28 July 2012

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this is an overview of the ideas of the Greek philosopher Protagoras (490-420 BC)

tfahmy666 02 December 2013

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Summary of an article by McKinsey on Building Blocks of Strategy

tfahmy666 05 December 2013

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This article describes main reasons why most acquisitions fail

tfahmy666 01 September 2012

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This article describes the management style of Carlos Ghosn that helped to save Nissan

tfahmy666 01 September 2012

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The Business Model Canvas, is a strategic management and entrepreneurial tool. It allows you to describe, design, challenge, invent, and pivot your bu…

tfahmy666 26 May 2014

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This is a summary of HBR article on what RIM needs to do to save the Blackberry

tfahmy666 08 July 2012

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This is a summary of a HBR article about business lessons learned from Titanic

tfahmy666 14 May 2012

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