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This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…

tfahmy666 16 January 2013

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This is an introduction to the terms used in The Communist Manifesto-Karl Marx

tfahmy666 05 February 2013

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This is a summary of HBR article on defining what bad management looks like, using those old favourites, the Seven Deadly Sins

tfahmy666 29 August 2012

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The Ideation process is used for generating a large number of business model (BM) ideas and successfully isolating the best ones Ideation process can…

tfahmy666 25 August 2014

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Overview of the 7Cs of communication

tfahmy666 11 September 2014

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taken from book "The Back of the Napkin" by Dan Roam, this is a tool that helps to clump most problems into 6 categories

tfahmy666 17 December 2014

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Learn the Three Questions professionals must ask themselves if they want to start managing their careers rather than keep on taking "one job in a…

tfahmy666 21 January 2015

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an overview of Pricing..an essential part of the Marketing Mix

tfahmy666 02 December 2013

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Summary of TED talk by Julian Treasure: "How to speak so that people want to listen"

tfahmy666 30 June 2014

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an overview of Gender Differences in Performing Skills as summarized in Eric Jensen's book "Brain-Based Learning" note that these are g…

tfahmy666 27 December 2013

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Summary of INSEAD article on Innovation Drivers at 3M

tfahmy666 05 December 2013

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This is a summary of HBR Article by by Christine M. Riordan on Empathic Listening

tfahmy666 12 February 2014

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Mind Maps

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