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This is a summary of article "Apple's Five Steps of Customer Service" by Myra Golden

tfahmy666 25 February 2013

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This is summary of HBR article about how to measure an ad's creativity

tfahmy666 10 March 2013

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This is a summary of the vision of China's new prime minister, Li Keqiang

tfahmy666 18 March 2013

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This is a summary of INSEAD article about what star performers are like

tfahmy666 07 October 2012

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This is an overview of Mintzberg’s Managerial Roles

tfahmy666 09 October 2012

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this is an overview of the ideas of the Greek philosopher Protagoras (490-420 BC)

tfahmy666 02 December 2013

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Summary of an article by McKinsey on Building Blocks of Strategy

tfahmy666 05 December 2013

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this an is overview of the main challenges that face a manager

tfahmy666 05 December 2012

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This is a summary of HBR article about reasons why winners keep winning

tfahmy666 07 August 2012

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This is a summary of HBR article about why winners keep winning

tfahmy666 08 August 2012

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This article describes main reasons why most acquisitions fail

tfahmy666 01 September 2012

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This article describes the management style of Carlos Ghosn that helped to save Nissan

tfahmy666 01 September 2012

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