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Allan & Barbara Pease - People Skills for Life

milemicun 05 January 2016

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Xmind Map

A buyer’s experience can usually be broken into a cycle of six stages, running more or less sequentially from purchase to dis- posal

tfahmy666 02 December 2015

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iMindMap Map

This is summary of Strategy+Business article by Navi Radjou & Jaideep Prabhu ”frugal innovation” or “constrain-based innovation” is not just a ma…

tfahmy666 06 November 2015

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iMindMap Map

summary of Harvard article

tfahmy666 08 December 2015

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iMindMap Map

Summary of HBR article by Martin ReevesKnut HaanaesJanmejaya Sinha

tfahmy666 25 June 2015

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iMindMap Map

Based on notosh adaptation of Tom Kelley’s Ten Faces of Innovation

tfahmy666 23 August 2015

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Timm Ferris famous author has four-step process is simplified by the acronym "DiSSS" (the "i" just makes it easier to say and rem…

tfahmy666 13 June 2015

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iMindMap Map

An overview of POINTS Tool to Prepare for Customer Meeting. Tool was invented by consultancy firm Mercuri Internation

tfahmy666 05 July 2014

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iMindMap Map

The experience curve is one of BCG’s signature concepts and arguably one of its best known. The theory, which had its genesis in a cost analysis that …

tfahmy666 19 August 2014

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iMindMap Map

With XPLANE’s Empathy Map, you can collaborate with your stakeholders or your own internal team — taking the perspective of your customers or business…

tfahmy666 20 August 2014

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iMindMap Map

Disney Compass Tool for Customer Service

tfahmy666 25 April 2016

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iMindMap Map

Summary of article by James M. Kerr. Simply put, we see what we expect to see. The rest falls prey to a virtual blind spot created by our brains when…

tfahmy666 29 September 2014

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iMindMap Map

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