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This is a summary of HBR Article by by Christine M. Riordan on Empathic Listening

tfahmy666 12 February 2014

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an overview of Gender Differences in Performing Skills as summarized in Eric Jensen's book "Brain-Based Learning" note that these are g…

tfahmy666 27 December 2013

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In his book "Contagious Why Things Catch On" Jonah Berger breaks down the studies into six STEPPS of contagiousness: social currency, trigge…

tfahmy666 22 April 2014

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This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow

tfahmy666 11 April 2014

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Summary of an article by John Tschohl, the internationally recognized service strategist

tfahmy666 18 May 2014

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Brief introduction to the science of Anthropology

tfahmy666 08 March 2014

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This is a summary of innovations lessons learned from skydiver Felix Baumgartner

tfahmy666 11 November 2012

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This is a summary of HBR article about what kind of people succeed in sales, and the kinds of skills they need to have

tfahmy666 13 November 2012

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This is a summary of HBR article on defining what bad management looks like, using those old favourites, the Seven Deadly Sins

tfahmy666 29 August 2012

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This is a summary of an article posted by educational psychologist Kyung Hee Kim, that explains the he recent decrease in creativity in American child…

tfahmy666 15 January 2013

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Summary of UCBerkeley lecture on Supply & Demand

tfahmy666 25 March 2013

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this mind map shows some differences between optimists and pessimists

tfahmy666 27 April 2013

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