Customer Empathy Template (EdrawMind)

Customer Empathy Template (EdrawMind)

This EdrawMind template helps you and your team to step into the shoes of your customer, and brainstorm how they may be thinking, feeling, and acting. Use the mind map as a jumping off point for your thinking and discussions, capturing key ideas as they come, and developing them further to build out a comprehensive understanding of your current and/or prospective customers.