The Process of Listening

The Process of Listening
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MindMapper Map added Mon, May 14, 2018
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The Process of Listening

The Chinese symbol for the verb listen has four basic elements: attention, ears, eyes, and heart. These elements are reflected in the dynamic listening process, which is made up of interacting and mutually supportive phases. The major phases in the listening process include: Threshold Listening, Critical Listening, Empathic Listening, and Constructive Listening.

Source: Public Speaking: Finding Your Voice

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