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This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow

tfahmy666 11 April 2014

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iMindMap Map

This is the outline for a talk that I'm presenting at two conference that covers the subjects of Non-violent Communications, Thinking Environments…

pklipp 19 August 2014

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Xmind Map

Learn english is a mind map for studants who wants to improve knowlegde in english theirselves.

fabianocmonteiro 11 September 2014

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Xmind Map

A simple mind map which shows some rules for child learners in the classroom.

richtwf 21 September 2014

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iMindMap Map

This is a summary of McKinsey's article by Marvin Bower

tfahmy666 25 March 2014

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iMindMap Map

This map has been developed as part of a training programme for staff who often work on their own with potentially difficult clients. This map forms t…

tim.fulford 10 May 2011

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iMindMap Map

A quickly created map that looks at rapport and some of the key words/phrases to keep in mind when trying to build rapport with others.

LiamHughes 03 January 2012

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iMindMap Map

help online for French audio-visual and media students

mlarigauderie 16 May 2010

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MindManager Map

a few websites to help students learn English

mlarigauderie 22 June 2010

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MindManager Map

This social media framework will guide you through some key steps and tools that can help you build your online personal brand. Use this map as a temp…

tosolini 14 March 2011

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MindManager Map

This is a summary of article "Apple's Five Steps of Customer Service" by Myra Golden

tfahmy666 25 February 2013

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iMindMap Map

Great quotes inspire us to change, to grow, and to become our best selves. Dave Kerpen researched thousands of quotes from successful leaders for h…

merv_pol 02 April 2013

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MindManager Map

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