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This is a summary of an article by Robert Moment a customer service consultant

tfahmy666 24 July 2013

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iMindMap Map

This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…

tfahmy666 16 January 2013

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iMindMap Map

Customers apparently perceive 5 factors in relation to quality of service. These are factors that need to be accounted for in order to effectively man…

LiamHughes 08 February 2012

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Xmind Map

This mindmap is based on analysis of over 700 unique B2B purchases doen by Harvard Business Review , it shows the seven distinct customer contact prof…

tfahmy666 24 July 2012

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iMindMap Map

This is a map I use to reflect on my day. It forces me to answer a few simple questions that help guide me to be the best person I can be - business, …

boehmb 13 December 2010

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MindManager Map

XMind conversation of the popular Business Model Canvas worksheet.

skywang 05 January 2013

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Xmind Map

Business Model Cavas, using for new product, startup company

vtongmm 25 February 2015

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iMindMap Map

Second of four maps on approaches to business strategy. This map focuses on the need to analyse your market context and environment.

mindgenius 12 January 2015

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MindGenius Map

The Business Model Canvas, is a strategic management and entrepreneurial tool. It allows you to describe, design, challenge, invent, and pivot your bu…

tfahmy666 26 May 2014

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iMindMap Map

The Business Model Generation project was conceived by Alexander Osterwalder and Yves Pigneur following their doctoral research into business model in…

rbonnard 20 September 2013

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MindManager Map

This MindView template helps you and your team to step into the shoes of your customer, and brainstorm how they may be thinking, feeling, and acting. …

biggerplate 09 May 2023

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MindView Map

The Business Model Canvas is an innovative alternative to traditional business planning, and provides a more creative and collaborative approach. This…

biggerplate 13 September 2023

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iMindMap Map

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