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Google's Zero Moment of Truth Handbook - a handbook to help marketers and small businesses reach their customers at the moments which matter.

DonalPhipps 01 April 2014

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Xmind Map

A simple look at some of the reasons customers choose your business over the competition and, therefore, the things you need to be doing right in orde…

BarneyHughes 10 June 2015

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MindMeister Map

This Marketing Plan Template will help you to identify your customers and competitors and develop a strategy to make your business stand out.

imindq 28 November 2014

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iMindQ Map

This is a detailed mindmap of our book, Get Content Get Customers. It gives a quick, accurate snapshot of the book's contents.

Newtbarrett 11 March 2012

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MindManager Map

This is a summary of HBR article on how do you get leaders, employees, customers — and even yourself — to change behaviors

tfahmy666 23 September 2012

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iMindMap Map

This is a summary of article "Apple's Five Steps of Customer Service" by Myra Golden

tfahmy666 25 February 2013

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iMindMap Map

This mind-map look at customer needs, wants and desires, how external attitude influencers affect decisions, the importance of product benefits and un…

wernerbosman 17 February 2013

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iMindMap Map

The key spirit of sales strategies has a close relationship with customer feedback management and product quality development.

Edraw_MindMaster 30 July 2020

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EdrawMind Map

All the channels we came across so far to communicate with a customer, as well as everything else you need when communicating like controlling e.g.

thomasdori 30 September 2020

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MindNode Map

Deconstruct ideas into key assumptions to help focus your product on resolving customer problems using this visual guide tailored to the needs of a le…

MindManager 16 August 2023

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MindManager Map

#DigitalDoodler A visual summary of @RichardMulvey ‘s online Sales Meeting #48 Acquiring new customers with Referrals #BNI #GiversGain #LifealongLearn…

vtsa 17 September 2019

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iThoughts Map

This mind map summarizes the key takeaways from the book "Never Lose a Customer Again" by Joey Coleman.

Hannah_Hill 01 April 2019

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MindMeister Map

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