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This is a summary of article "Apple's Five Steps of Customer Service" by Myra Golden

tfahmy666 25 February 2013

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iMindMap Map

This is a simple map outlining the management concept of "Balanced Scorecard".

LiamHughes 14 August 2012

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MindGenius Map

A blue ocean strategy brings with it considerable barriers to imita- tion. Some of these are operational, and others are cognitive

tfahmy666 11 April 2016

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iMindMap Map

This was my very first mind map presentation in 2011. I developed it to initiate repositioning our customer service; my audience included the Zonal Di…

abdumabello 18 September 2015

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iMindMap Map

example of SIPOC

wojciechkorsak 25 September 2015

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MindManager Map

This is a blank template. The subtopics are organized to the right of the central topic.

dannyboy22 29 October 2014

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MindManager Map

The Balanced Scorecard template contains the necessary components to create a well structured report that can track the activities under a manager's (…

Myabar 08 May 2013

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MindManager Map

this is a summary of an article by Ian Miller, Editor CustomerServiceManager.com and Ingrid Cliff, Brisbane copywriter and the Chief Word Wizard of He…

tfahmy666 28 June 2013

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iMindMap Map

This mind map provides an outline for approaching cusomer service training and development.

MindManager 04 February 2008

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MindManager Map

taken from Value Proposition Design book by Strategyzer

tfahmy666 16 March 2015

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iMindMap Map

Alexander Osterwalder's Busines Model helps you if you need a management template for the strategic development of your business model?

imindq 27 June 2018

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iMindQ Map

Outline the various roles and personnel within your organisation with this mind map template.

mindgenius 22 February 2018

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MindGenius Map

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