Search results (488)

Customers apparently perceive 5 factors in relation to quality of service. These are factors that need to be accounted for in order to effectively man…
liamhughes 08 February 2012
9300
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XMind Map
A simple template for getting a deep understanding of customers’ need, establishing priorities and actions, then monitoring progress using a mind map
graham 03 December 2015
2664
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iThoughts Map
Summary of an article by John Tschohl, the internationally recognized service strategist
tfahmy666 18 May 2014
1784
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iMindMap Map
10 tips on how to get your money back for poor customer service and defective products.
jimlauria 22 December 2013
2009
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MindManager Map
This is a summary of an article by Robert Moment a customer service consultant
tfahmy666 24 July 2013
2605
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iMindMap Map
Disney Compass Tool for Customer Service
tfahmy666 25 April 2016
2343
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iMindMap Map
This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…
tfahmy666 16 January 2013
3497
117
2
95% match
iMindMap Map
This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow
tfahmy666 11 April 2014
4324
55
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95% match
iMindMap Map
All you need to know about Twitter and how it can help your business
imindq 25 July 2013
1653
35
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iMindQ Map
Use this template as a general review of your customer to help you understand how they are using your product and how customer service can be improved…
mindgenius 24 February 2013
3563
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89% match
MindGenius Map
Outline the various roles and personnel within your organisation with this mind map template.
mindgenius 22 February 2018
407
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MindGenius Map
A scorecard example, developed in the BPO world
steverothwell 18 February 2011
5178
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89% match
MindManager Map

Upcoming Webinars:

Goal Setting with Mind Maps
Goal Setting with Mind Maps
In our final PRO webinar of 2019, Biggerplate Founder Liam Hughes will share his approach for goal s…
Speaker: Liam Hughes
Date: 17 December 2019
Managing Projects with Mind Maps and Kanban
Managing Projects with Mind Maps and Kanban
During this webinar Teg will cover, how to set up the Kanban feature in MindManager 2019, including…
Speaker: Tegid Griffiths
Date: 14 January 2020
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