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Search results (207)

Customer Insights Mind Mapping to Satisfy
A simple template for getting a deep understanding of customers’ need, establishing priorities and actions, then monitoring progress using a mind map
graham 03 December 2015
2663
199
4
100% match
iThoughts Map
Customer Empathy Mind Map
Use this SimpleMind template mind map to think in depth about your customers from various perspectives, then align your business activities up to the …
biggerplate 15 August 2018
990
50
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97% match
SimpleMind Map
How to Deal with Irate Customers
Summary of an article by John Tschohl, the internationally recognized service strategist
tfahmy666 18 May 2014
1783
49
2
93% match
iMindMap Map
Customer Profiling with Mind Maps
This is the presentation mind map used during the Business Club webinar "Customer Profiling with Mind Maps" on 8th June 2017. The webinar ex…
biggerplate 08 June 2017
1120
65
1
86% match
MindManager Map
Chapter 2: How people interact with search engines - Beginners Guide to SEO
This map covers the steps that a customer takes on there information journey. For more information on this process we have published a range of video…
boostyourbusiness 09 November 2015
894
6
0
86% match
MindGenius Map
Customer Types mindmap
This mindmap is based on analysis of over 700 unique B2B purchases doen by Harvard Business Review , it shows the seven distinct customer contact prof…
tfahmy666 24 July 2012
6099
218
4
86% match
iMindMap Map
Capture Planning for Customer Retention
Capture planning mind map to help you gather all the information you need to retain customers and leave no doubt in their mind they should partner wit…
warwickabrown 29 October 2019
29
1
1
86% match
MindMeister Map
The Four C's of Customer Service
This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…
tfahmy666 16 January 2013
3493
117
2
86% match
iMindMap Map
Customer Insights Mind Mapping to Satisfy
A step by step guide for engaging in a high quality dialogue with a customer (using a mind map template) to understand their perspectives and needs th…
graham 02 November 2015
1457
20
1
86% match
XMind Map
Handling Customer Complaints The LAAF Method
This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow
tfahmy666 11 April 2014
4317
55
2
86% match
iMindMap Map
How to to Create the "Apple Loyalty Effect" for Your Customers
This is a summary of an article by Robert Moment a customer service consultant
tfahmy666 24 July 2013
2604
127
6
86% match
iMindMap Map
Account Manager Template
This is an example of a template mind map that you could use to manage your client/key account activities using SimpleMind.
biggerplate 15 August 2018
650
25
1
86% match
SimpleMind Map
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Upcoming Webinars:

Goal Setting with Mind Maps
Goal Setting with Mind Maps
In our final PRO webinar of 2019, Biggerplate Founder Liam Hughes will share his approach for goal s…
Speaker: Liam Hughes
Date: 17 December 2019
Find out more
Managing Projects with Mind Maps and Kanban
Managing Projects with Mind Maps and Kanban
During this webinar Teg will cover, how to set up the Kanban feature in MindManager 2019, including…
Speaker: Tegid Griffiths
Date: 14 January 2020
Find out more
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