Search results (591)

Mind Maps

Customers apparently perceive 5 factors in relation to quality of service. These are factors that need to be accounted for in order to effectively man…
liamhughes 08 February 2012
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XMind Map
A simple template for getting a deep understanding of customers’ need, establishing priorities and actions, then monitoring progress using a mind map
graham 03 December 2015
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iThoughts Map
Summary of an article by John Tschohl, the internationally recognized service strategist
tfahmy666 18 May 2014
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iMindMap Map
This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow
tfahmy666 11 April 2014
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iMindMap Map
This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…
tfahmy666 16 January 2013
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iMindMap Map
This is a summary of an article by Robert Moment a customer service consultant
tfahmy666 24 July 2013
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iMindMap Map
10 tips on how to get your money back for poor customer service and defective products.
jimlauria 22 December 2013
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MindManager Map
Disney Compass Tool for Customer Service
tfahmy666 25 April 2016
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iMindMap Map
the process of the handling lead connecting to the retail stores .
makorcreative 29 August 2016
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iThoughts Map
taken from strategy+business article BY THOMAS A. STEWART AND PATRICIA O’CONNELL
tfahmy666 21 June 2017
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iMindMap Map
Outline the various roles and personnel within your organisation with this mind map template.
mindgenius 22 February 2018
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MindGenius Map
Outline the various roles and personnel within your organisation with this mind map template.
mindgenius 19 April 2018
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MindGenius Map

Webinars

Join experienced PMP John Rogers (Prismatics Consulting Services) for an introduction to business modelling and strategy through the use of mind mappi…
John Rogers 21 September 2017
100% match
Colin will share how he is using mind maps to develop, build and maintain relationships over long periods (up to 3 years) with major global organisati…
Colin Murphy 11 February 2020
100% match
Research by Bain & Company has shown that increasing customer retention rates by 5% increases profits by 25% to 95%. A Rain Group survey found an aver…
Warwick Brown 29 October 2019
95% match
In this session Liam will explore a practical set of reusable mind map templates to support essential marketing activities, including campaign and con…
Liam Hughes 27 May 2022
72% match
Kenny Elphick is a veteran of both sales and mind mapping. In this session, he will share real world examples of how he has applied mind mapping to sa…
Kenny Elphick 27 May 2022
72% match
What if you could get more than 50% of your clients through referrals? Dimitris will share the basic principles of referral marketing, and how to use …
Dimitris Bronowski 18 September 2018
72% match
Join Biggerplate Founder Liam Hughes as he explores the ways in which mind maps can help businesses to better consider (and cater for) their different…
Liam Hughes 07 June 2017
72% match
This webinar will explore the benefits of mind mapping in sales prospecting from ideation to customer access, showing the streamlining and efficiency…
Tony Hackett 10 October 2017
72% match
In this webinar Kranthi will illustrate how mind mapping can enable team alignment,and foster collaboration. He will explore how to use mapping for pr…
Kranthi Kiran 11 May 2021
42% match
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Upcoming Webinars:

Mind Mapping in Law
Mind Mapping in Law
Mind Mapping is used in different law contexts such as litigation, arbitration, client management an…
Speaker: Biggerplate Connect
Date 09 September 2022
Rapid Recall of Ratio and Regulation in Law
Rapid Recall of Ratio and Regulation in Law
Clients, the court and law schools should expect professional and student lawyers to rapidly recall …
Speaker: Brian Ahearne
Date 09 September 2022
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