Search the Biggerplate mind map library

Search results (541)

Mind Maps

Customers apparently perceive 5 factors in relation to quality of service. These are factors that need to be accounted for in order to effectively man…

liamhughes 08 February 2012

10554

152

100% match

XMind Map

A simple template for getting a deep understanding of customers’ need, establishing priorities and actions, then monitoring progress using a mind map

graham 03 December 2015

3699

247

100% match

iThoughts Map

Summary of an article by John Tschohl, the internationally recognized service strategist

tfahmy666 18 May 2014

2148

97% match

iMindMap Map

This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow

tfahmy666 11 April 2014

5305

95% match

iMindMap Map

This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…

tfahmy666 16 January 2013

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130

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iMindMap Map

This is a summary of an article by Robert Moment a customer service consultant

tfahmy666 24 July 2013

3198

143

95% match

iMindMap Map

10 tips on how to get your money back for poor customer service and defective products.

jimlauria 22 December 2013

2261

93% match

MindManager Map

Disney Compass Tool for Customer Service

tfahmy666 25 April 2016

3133

93% match

iMindMap Map

the process of the handling lead connecting to the retail stores .

makorcreative 29 August 2016

601

90% match

iThoughts Map

taken from strategy+business article BY THOMAS A. STEWART AND PATRICIA O’CONNELL

tfahmy666 21 June 2017

2288

90% match

iMindMap Map

Outline the various roles and personnel within your organisation with this mind map template.

mindgenius 22 February 2018

642

90% match

MindGenius Map

Outline the various roles and personnel within your organisation with this mind map template.

mindgenius 19 April 2018

888

90% match

MindGenius Map

Webinars

Join Biggerplate Founder Liam Hughes as he explores the ways in which mind maps can help businesses to better consider (and cater for) their different…

Liam Hughes 07 June 2017

100% match

This webinar will explore the benefits of mind mapping in sales prospecting from ideation to customer access, showing the streamlining and efficiency…

Tony Hackett 10 October 2017

100% match

Research by Bain & Company has shown that increasing customer retention rates by 5% increases profits by 25% to 95%. A Rain Group survey found an aver…

Warwick Brown 29 October 2019

87% match

Colin will share how he is using mind maps to develop, build and maintain relationships over long periods (up to 3 years) with major global organisati…

Colin Murphy 11 February 2020

81% match

Join experienced PMP John Rogers (Prismatics Consulting Services) for an introduction to business modelling and strategy through the use of mind mappi…

John Rogers 21 September 2017

81% match

What if you could get more than 50% of your clients through referrals? Dimitris will share the basic principles of referral marketing, and how to use …

Dimitris Bronowski 18 September 2018

65% match

Search results (541)

Mind Maps

Webinars

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