Mind Maps
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Mind Maps

5 Quality Factors for Customer Service
Customers apparently perceive 5 factors in relation to quality of service. These are factors that need to be accounted for in order to effectively man…
liamhughes 08 February 2012
10203
148
1
100% match
XMind Map
Customer Insights Mind Mapping to Satisfy
A simple template for getting a deep understanding of customers’ need, establishing priorities and actions, then monitoring progress using a mind map
graham 03 December 2015
3376
227
4
100% match
iThoughts Map
How to Deal with Irate Customers
Summary of an article by John Tschohl, the internationally recognized service strategist
tfahmy666 18 May 2014
2039
50
2
97% match
iMindMap Map
Handling Customer Complaints The LAAF Method
This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow
tfahmy666 11 April 2014
5066
57
2
95% match
iMindMap Map
The Four C's of Customer Service
This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…
tfahmy666 16 January 2013
4470
125
2
95% match
iMindMap Map
How to to Create the "Apple Loyalty Effect" for Your Customers
This is a summary of an article by Robert Moment a customer service consultant
tfahmy666 24 July 2013
3028
138
6
95% match
iMindMap Map
How to Get Your Money Back From Big Companies
10 tips on how to get your money back for poor customer service and defective products.
jimlauria 22 December 2013
2212
64
3
93% match
MindManager Map
Disney Compass Tool for Customer Service
Disney Compass Tool for Customer Service
tfahmy666 25 April 2016
2931
17
1
93% match
iMindMap Map
lead handling map
the process of the handling lead connecting to the retail stores .
makorcreative 29 August 2016
571
4
0
90% match
iThoughts Map
The 10 Elements of Customer Delight
taken from strategy+business article BY THOMAS A. STEWART AND PATRICIA O’CONNELL
tfahmy666 21 June 2017
2096
28
1
90% match
iMindMap Map
Organisation Chart
Outline the various roles and personnel within your organisation with this mind map template.
mindgenius 22 February 2018
581
10
1
90% match
MindGenius Map
Simple Organisation Chart
Outline the various roles and personnel within your organisation with this mind map template.
mindgenius 19 April 2018
771
19
0
90% match
MindGenius Map

Webinars

Customer Profiling with Mind Maps
Join Biggerplate Founder Liam Hughes as he explores the ways in which mind maps can help businesses to better consider (and cater for) their different…
Liam Hughes 07 June 2017
100% match
Sales Prospecting: From Ideation to Customer Access
This webinar will explore the benefits of mind mapping in sales prospecting from ideation to customer access, showing the streamlining and efficiency…
Tony Hackett 10 October 2017
100% match
Mind Mapping for Customer Retention
Research by Bain & Company has shown that increasing customer retention rates by 5% increases profits by 25% to 95%. A Rain Group survey found an aver…
Warwick Brown 29 October 2019
81% match
Business Development with Mind Maps
Colin will share how he is using mind maps to develop, build and maintain relationships over long periods (up to 3 years) with major global organisati…
Colin Murphy 11 February 2020
75% match
Mapping For Results - Business Architecture and Strategy
Join experienced PMP John Rogers (Prismatics Consulting Services) for an introduction to business modelling and strategy through the use of mind mappi…
John Rogers 21 September 2017
75% match
Mind Mapping your Customer Referral Strategy
What if you could get more than 50% of your clients through referrals? Dimitris will share the basic principles of referral marketing, and how to use …
Dimitris Bronowski 18 September 2018
60% match
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Upcoming Webinars:

Mind Mapping for Facilitation
Mind Mapping for Facilitation
Facilitation is the unique opportunity to work with a client, identify a group, and build a plan tha…
Speaker: Jerry Mings
Date: 01 December 2020
View details
Increasing Task Bandwidth with Mind Maps
Increasing Task Bandwidth with Mind Maps
During this webinar Ivan will show how to use Mind Mapping software to help capture, clarify, assign…
Speaker: Iván J. Andrade
Date: 15 December 2020
View details
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