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Mind Maps

5 Quality Factors for Customer Service
Customers apparently perceive 5 factors in relation to quality of service. These are factors that need to be accounted for in order to effectively man…
LiamHughes 08 February 2012
13867
172
1
100% match
Xmind Map
Customer Insights Mind Mapping to Satisfy
A simple template for getting a deep understanding of customers’ need, establishing priorities and actions, then monitoring progress using a mind map
graham 03 December 2015
7029
336
5
100% match
iThoughts Map
How to Deal with Irate Customers
Summary of an article by John Tschohl, the internationally recognized service strategist
tfahmy666 18 May 2014
3604
56
2
97% match
iMindMap Map
Handling Customer Complaints The LAAF Method
This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow
tfahmy666 11 April 2014
8111
69
2
95% match
iMindMap Map
The Four C's of Customer Service
This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…
tfahmy666 16 January 2013
10017
135
2
95% match
iMindMap Map
How to to Create the "Apple Loyalty Effect" for Your Customers
This is a summary of an article by Robert Moment a customer service consultant
tfahmy666 24 July 2013
4942
155
6
95% match
iMindMap Map
How to Get Your Money Back From Big Companies
10 tips on how to get your money back for poor customer service and defective products.
jimlauria 22 December 2013
3165
71
3
93% match
MindManager Map
Disney Compass Tool for Customer Service
Disney Compass Tool for Customer Service
tfahmy666 25 April 2016
5355
21
1
93% match
iMindMap Map
lead handling map
the process of the handling lead connecting to the retail stores .
makorcreative 29 August 2016
1224
5
0
90% match
iThoughts Map
The 10 Elements of Customer Delight
taken from strategy+business article BY THOMAS A. STEWART AND PATRICIA O’CONNELL
tfahmy666 21 June 2017
4100
36
1
90% match
iMindMap Map
Organisation Chart
Outline the various roles and personnel within your organisation with this mind map template.
mindgenius 22 February 2018
1506
19
1
90% match
MindGenius Map
Simple Organisation Chart
Outline the various roles and personnel within your organisation with this mind map template.
mindgenius 19 April 2018
2259
53
0
90% match
MindGenius Map

Webinars

Mapping For Results - Business Architecture and Strategy
Join experienced PMP John Rogers (Prismatics Consulting Services) for an introduction to business modelling and strategy through the use of mind mappi…
John Rogers 21 September 2017
100% match
Business Development with Mind Maps
Colin will share how he is using mind maps to develop, build and maintain relationships over long periods (up to 3 years) with major global organisati…
Colin Murphy 11 February 2020
100% match
Mind Mapping IT Ecosystems
Robert "Bob" Bogucki shares how he uses MindMeister to gain a comprehensive view of client IT Ecosystems before beginning digital transformation proje…
Robert Bogucki 23 February 2024
100% match
Mind Mapping for Customer Retention
Research by Bain & Company has shown that increasing customer retention rates by 5% increases profits by 25% to 95%. A Rain Group survey found an aver…
Warwick Brown 29 October 2019
96% match
Mind Mapping your Customer Referral Strategy
What if you could get more than 50% of your clients through referrals? Dimitris will share the basic principles of referral marketing, and how to use …
Dimitris Bronowski 18 September 2018
73% match
Customer Profiling with Mind Maps
Join Biggerplate Founder Liam Hughes as he explores the ways in which mind maps can help businesses to better consider (and cater for) their different…
Liam Hughes 07 June 2017
73% match
Sales Prospecting: From Ideation to Customer Access
This webinar will explore the benefits of mind mapping in sales prospecting from ideation to customer access, showing the streamlining and efficiency…
Tony Hackett 10 October 2017
73% match
Value Ladder Planning with Mind Maps
Garland Coulson (aka Captain Time) will share how he has used MindMeister mind mapping software to develop his Value Ladder plan for his business. He …
Garland Coulson 08 May 2024
73% match
Essential Mind Maps for Marketers
In this session Liam will explore a practical set of reusable mind map templates to support essential marketing activities, including campaign and con…
Liam Hughes 27 May 2022
73% match
Visual Thinking for Sales & Client Management
Stuart shares methods for using mind mapping and other visual thinking approaches as part of a comprehensive approach for sales and account management…
Stuart Miller 27 May 2022
73% match
Real World Mind Mapping in Sales
Kenny Elphick is a veteran of both sales and mind mapping. In this session, he will share real world examples of how he has applied mind mapping to sa…
Kenny Elphick 27 May 2022
73% match
Driving Business Success with Mind Maps
In today's dynamic business landscape, clarity of thought and precision in execution are paramount. In this video Kevin (Sully) Sullivan demonstrates …
Kevin Sullivan 28 September 2023
52% match
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Upcoming Webinars:

Mind Mapping for Workplace Productivity
Mind Mapping for Workplace Productivity
Take control of your daily work with help from mind mapping tools and techniques! In this live webin…
Speaker: Liam Hughes
Date 02 October 2024
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Mind Mapping for Presentations
Mind Mapping for Presentations
Learn how mind mapping can support presentation planning, delivery, and follow up in this live webin…
Speaker: Liam Hughes
Date 16 October 2024
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