Search results (204)

A simple template for getting a deep understanding of customers’ need, establishing priorities and actions, then monitoring progress using a mind map
graham 03 December 2015
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iThoughts Map
Use this SimpleMind template mind map to think in depth about your customers from various perspectives, then align your business activities up to the …
biggerplate 15 August 2018
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SimpleMind Map
Summary of an article by John Tschohl, the internationally recognized service strategist
tfahmy666 18 May 2014
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iMindMap Map
This is the presentation mind map used during the Business Club webinar "Customer Profiling with Mind Maps" on 8th June 2017. The webinar ex…
biggerplate 08 June 2017
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MindManager Map
This map covers the steps that a customer takes on there information journey. For more information on this process we have published a range of video…
boostyourbusiness 09 November 2015
842
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85% match
MindGenius Map
This mindmap is based on analysis of over 700 unique B2B purchases doen by Harvard Business Review , it shows the seven distinct customer contact prof…
tfahmy666 24 July 2012
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85% match
iMindMap Map
This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…
tfahmy666 16 January 2013
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85% match
iMindMap Map
A step by step guide for engaging in a high quality dialogue with a customer (using a mind map template) to understand their perspectives and needs th…
graham 02 November 2015
1329
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85% match
XMind Map
This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow
tfahmy666 11 April 2014
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85% match
iMindMap Map
This is a summary of an article by Robert Moment a customer service consultant
tfahmy666 24 July 2013
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85% match
iMindMap Map
This MindGenius mind map template provides a starting point to help with customer profiling processes. Build out the map by considering and capturing …
mindgenius 24 December 2014
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85% match
MindGenius Map
An overview of POINTS Tool to Prepare for Customer Meeting. Tool was invented by consultancy firm Mercuri Internation
tfahmy666 05 July 2014
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iMindMap Map

Upcoming Webinars:

Strategic Planning with Mind Maps
Strategic Planning with Mind Maps
Brian will show how he introduces mind mapping to clients before a strategic planning session. He wi…
Speaker: Brian Clark
Date: 05 September 2019
Effective PESTLE Analysis with Mind Maps
Effective PESTLE Analysis with Mind Maps
The webinar will provide an understanding of using PESTLE (political, economic, social, technology, …
Speaker: Richard Williams
Date: 17 September 2019
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