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Overview of the 7Cs of communication

tfahmy666 11 September 2014

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Brief introduction to the science of Anthropology

tfahmy666 08 March 2014

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This is a summary of HBR Article by by Christine M. Riordan on Empathic Listening

tfahmy666 12 February 2014

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An overview of Brain's Left -Right Hemispheres as described by Daniel Pink in his book "A Whole New Mind"

tfahmy666 14 June 2014

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This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow

tfahmy666 11 April 2014

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Summary of an article by John Tschohl, the internationally recognized service strategist

tfahmy666 18 May 2014

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This is a summary of innovations lessons learned from skydiver Felix Baumgartner

tfahmy666 11 November 2012

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This is a summary of the five key elements a borrower should have to obtain credit

tfahmy666 01 June 2013

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This is a summary of HBR article about what kind of people succeed in sales, and the kinds of skills they need to have

tfahmy666 13 November 2012

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This is a summary of an article posted by educational psychologist Kyung Hee Kim, that explains the he recent decrease in creativity in American child…

tfahmy666 15 January 2013

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This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…

tfahmy666 16 January 2013

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Jay Galbraith’s star model is one of the most widely-used and accepted organizational design frameworks. This model relies on the following five categ…

tfahmy666 27 February 2015

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