The SBI Model: Giving Effective Feedback

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The SBI Model: Giving Effective Feedback

The Center for Creative Leadership (CCL) has a three-step process for effective feedback called the Situation-Behavior-Impact model. As they state, “SBI provides a structure that helps keep your feedback focused and relevant, and increases the likelihood it will be received in a clear, non-defensive manner by the recipient.”

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Created using: MindManager
Located in: Library > Business > Leadership
Copyright & licencing: Copyright ©2008 Chance Brown. All rights reserved.

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