The SBI Model: Giving Effective Feedback

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Added: 2008-06-25
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The Center for Creative Leadership (CCL) has a three-step process for effective feedback called the Situation-Behavior-Impact model. As they state, “SBI provides a structure that helps keep your feedback focused and relevant, and increases the likelihood it will be received in a clear, non-defensi...
The Center for Creative Leadership (CCL) has a three-step process for effective feedback called the Situation-Behavior-Impact model. As they state, “SBI provides a structure that helps keep your feedback focused and relevant, and increases the likelihood it will be received in a clear, non-defensive manner by the recipient.” If you are interested in a one-on-one mindmapping coaching session, go to: mindmapblog.com

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