5 Quality Factors for Customer Service

5 Quality Factors for Customer Service
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XMind Map added Wed, Feb 8, 2012
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5 Quality Factors for Customer Service

Customers apparently perceive 5 factors in relation to quality of service. These are factors that need to be accounted for in order to effectively manage customer expectations and deliver service that meets these expectations on the customers terms.
Created using: XMind
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To the extent possible under law, the owner of this work has waived all copyright and related or neighboring rights to it.

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