5 Quality Factors for Customer Service

5 Quality Factors for Customer Service
13,523
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13,523
167
XMind Map added Wed, Feb 8, 2012
via web

5 Quality Factors for Customer Service

Customers apparently perceive 5 factors in relation to quality of service. These are factors that need to be accounted for in order to effectively manage customer expectations and deliver service that meets these expectations on the customers terms.
Created using: Xmind
Category: Library > Parent > Child
Copyright & licencing: No Rights Reserved.
To the extent possible under law, the owner of this work has waived all copyright and related or neighboring rights to it.

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