analyse du Problème à résoudre

analyse du Problème à résoudre
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XMind Map added Mon, Oct 20, 2014
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analyse du Problème à résoudre

Avant de passer à la phase "résolution du problème", il est préférable de prendre le temps de choisir le mot central : est-ce le problème, ou l'enjeu principal? Un problème de qualité peut renvoyer à un enjeu de satisfaction client voire de survie de l'entreprise.

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