Search the Biggerplate mind map library

1-Page plan to navigating your CX transformation journey https://www.amazon.com/dp/B0CMTQLCBN

ToniKrasnic 15 December 2023

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MindMeister Map

Use this MindMeister template as the starting point to build out your understanding of a prospective or new customer. Mind maps are a fantastic way to…

biggerplate 28 December 2023

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MindMeister Map

Capture planning mind map to help you gather all the information you need to retain customers and leave no doubt in their mind they should partner wit…

warwickabrown 29 October 2019

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MindMeister Map

Mind Map representation of an article written by Danny Iny titled THE PASSION - PROBLEM SOLUTION. It is insightful as it is practical and will be …

abdumabello 08 May 2020

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iMindMap Map

This is an example of a template mind map that you could use to manage your client/key account activities using SimpleMind.

biggerplate 15 August 2018

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SimpleMind Map

A step by step guide for engaging in a high quality dialogue with a customer (using a mind map template) to understand their perspectives and needs th…

graham 02 November 2015

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Xmind Map

This map covers the steps that a customer takes on there information journey. For more information on this process we have published a range of video…

boostyourbusiness 09 November 2015

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MindGenius Map

This is a summary of an article by Robert Moment a customer service consultant

tfahmy666 24 July 2013

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iMindMap Map

This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…

tfahmy666 16 January 2013

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iMindMap Map

Customers apparently perceive 5 factors in relation to quality of service. These are factors that need to be accounted for in order to effectively man…

LiamHughes 08 February 2012

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Xmind Map

This mindmap is based on analysis of over 700 unique B2B purchases doen by Harvard Business Review , it shows the seven distinct customer contact prof…

tfahmy666 24 July 2012

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iMindMap Map

This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow

tfahmy666 11 April 2014

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iMindMap Map

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