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This is a summary of an article by Robert Moment a customer service consultant

tfahmy666 24 July 2013

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iMindMap Map

This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…

tfahmy666 16 January 2013

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iMindMap Map

This mindmap is based on analysis of over 700 unique B2B purchases doen by Harvard Business Review , it shows the seven distinct customer contact prof…

tfahmy666 24 July 2012

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iMindMap Map

Customers apparently perceive 5 factors in relation to quality of service. These are factors that need to be accounted for in order to effectively man…

LiamHughes 08 February 2012

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Xmind Map

This MindGenius mind map template provides a starting point to help with customer profiling processes. Build out the map by considering and capturing …

mindgenius 24 December 2014

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MindGenius Map

this is the new model of marketing mix.

tarvirdizadeh 05 March 2015

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Xmind Map

This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow

tfahmy666 11 April 2014

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iMindMap Map

An overview of POINTS Tool to Prepare for Customer Meeting. Tool was invented by consultancy firm Mercuri Internation

tfahmy666 05 July 2014

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iMindMap Map

Stephanie Diamond's excellent book, The Visual Marketing Revolution: 26 Rules to Help Social Media Marketers Connect the Dots, is an essential gui…

electroman 23 June 2014

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MindManager Map

This is a mind map of the principal sports at the Olympic games. According to Wikipedia there are 26 this year. Athletics counts as one, so anyone wis…

JonLewis 31 July 2012

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iMindMap Map

Cette carte conceptuelle a été réalisée avec MindManager. Il s'agit d'une carte qui synthétise le process d'intervention pour…

Cartolog 25 February 2012

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MindManager Map

Carte préparée pour un voyage scolaire en Angleterre pour que mon fils (5ème) puisse rapidement voir la correspondance entre les Livres…

cseterngo 11 March 2013

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Xmind Map

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