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This mindmap is based on analysis of over 700 unique B2B purchases doen by Harvard Business Review , it shows the seven distinct customer contact prof…

tfahmy666 24 July 2012

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iMindMap Map

Customers apparently perceive 5 factors in relation to quality of service. These are factors that need to be accounted for in order to effectively man…

LiamHughes 08 February 2012

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Xmind Map

This is a summary of an article "Handling Customer Complaints: The LAAF Method" by Rick A Conlow

tfahmy666 11 April 2014

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iMindMap Map

This is a summary of an article by Robert Moment a customer service consultant

tfahmy666 24 July 2013

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iMindMap Map

This Mind Map is a summary of an article posted by Errol Allen Consulting that gives an overview of the four C's of customer service: Commitment, Comp…

tfahmy666 16 January 2013

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iMindMap Map

To be used by the Account manager, this template can be used to map out a customer account to help develop the best solution to fit the customer’s nee…

mindgenius 26 February 2013

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MindGenius Map

Use this mind map template to think about the important attributes of your different customer types, and explore ways to improve your propositions for…

LiamHughes 08 June 2017

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MindMeister Map

Summary map of red ocean vs blue ocean strategy from Blue Ocean Strategy by W. Chan Kim and Renée Mauborgne.

yohan 26 June 2019

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MindMapper Map

A look at business strategy from the highest view: Corporate Strategy

mindgenius 18 November 2014

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MindGenius Map

At a level below Corporate Strategy, this map focuses on Business Unit Strategy

mindgenius 18 November 2014

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MindGenius Map

Mind map of a recent comprehensive report (Dunlosky et al.) on most effective learning techniques. What are your favorite learning techniques?

ToniKrasnic 28 March 2013

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MindManager Map

Elements of Thought Leadership - Thought Leadership Marketing

danavan 10 August 2012

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MindManager Map

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